Privacy Policy for Ramlalla Kart – Your Reliable Online Indian Grocery Store
Last Updated: 25 Jan 2024
This Privacy Policy outlines the procedures for collecting, utilizing, and sharing your personal information when you visit or make a purchase from ramlallakart.com (referred to as the “Site”).
Personal Information We Collect
During your visit to the Site, certain information about your device is automatically collected, including details about your web browser, IP address, time zone, and some cookies installed on your device. Additionally, as you navigate the Site, we gather information about the specific web pages or products you view, the websites or search terms that directed you to the Site, and details on how you interact with the Site. This automatically collected information is termed “Device Information.”
We employ the following technologies to collect Device Information:
– **Cookies:** These are data files placed on your device or computer, often containing an anonymous unique identifier. Learn more about cookies and how to disable them [here](http://www.allaboutcookies.org).
– **Log files:** These files track actions on the Site, collecting data such as your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
– **Web beacons, tags, and pixels:** These are electronic files used to record information about your Site browsing.
Furthermore, when you make a purchase or attempt to do so through the Site, specific information is collected, including your name, billing address, shipping address, payment details (credit card numbers, Cash-on-delivery, account number), email address, and phone number. This information is referred to as “Order Information.”
The term “Personal Information” in this Privacy Policy encompasses both Device Information and Order Information.
How Do We Use Your Personal Information?
We primarily utilize the Order Information collected to fulfill orders placed through the Site, including processing payment information, arranging shipping, and providing invoices and/or order confirmations. Additionally, we use this Order Information to:
– Communicate with you.
– Screen orders for potential risk or fraud.
– Provide information or advertising related to our products or services in line with your preferences.
The Device Information collected aids in screening for potential risk and fraud, particularly your IP address, and more broadly helps improve and optimize our Site. This includes generating analytics on how customers browse and interact with the Site, and assessing the success of marketing and advertising campaigns.
Sharing Your Personal Information
To assist in utilizing your Personal Information, we share it with third parties as described above. For instance, we use [Third-Party Service] to power our online store; you can find more information on how [Third-Party Service] uses your Personal Information [here](https://www.example.com/legal/privacy). We also employ Google Analytics to understand how customers use the Site; details on how Google uses your Personal Information can be found [here](https://www.google.com/intl/en/policies/privacy/). You can opt-out of Google Analytics [here](https://tools.google.com/dlpage/gaoptout).
Additionally, Personal Information may be shared to comply with applicable laws and regulations, respond to legal requests, or protect our rights.
Behavioral Advertising
As detailed above, Personal Information is used for targeted advertisements or marketing communications believed to be of interest. For more information on how targeted advertising works, visit the Network Advertising Initiative’s (“NAI”) educational page [here](http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work). Opt-out links for targeted advertising are provided for Facebook, Google, and Bing. You can also opt out of some services through the Digital Advertising Alliance’s opt-out portal [here](http://optout.aboutads.info/).
Do Not Track
Please note that our Site’s data collection and use practices remain unchanged in response to Do Not Track signals from your browser.
Your Rights
If you are a European resident, you have the right to access the personal information we hold about you and request correction, updates, or deletion of your personal information. To exercise this right, contact us through the information below.
Data Retention
Upon placing an order through the Site, we retain your Order Information for our records unless you request deletion of this information.
Changes
This privacy policy may be updated periodically to reflect changes in practices or for operational, legal, or regulatory reasons.
Minors
The Site is not intended for individuals under the age of 10.
Contact Us
For further information on our privacy practices, inquiries, or complaints, contact us via email at ramlallakart@gmail.com or by mail using the details provided in the Contact Form on our website.